Deal

The Ordinary Coupon Codes
Category | The Ordinary Promo Codes & Offers |
In-Store Consultation | 10% OFF |
Free Gift | Free Gift With $35 Purchase |
Sign Up Offer | 10% OFF First Orders |
Consultation | 10% OFF |
Members Savings | 5% OFF |
Sign up for The Ordinary newsletter at theordinary.com/en-ca to receive promotional codes and updates on upcoming sales, including Slowvember. Some subscribers receive a 10% off welcome offer on their first order, and email subscribers get early notice of flash promotions and limited-time free gift offers.
Set up a Subscribe & Save order for products you use regularly to receive 10% off and free shipping on every delivery. You choose the delivery frequency, and there is no minimum commitment, so you can cancel or adjust your schedule at any time through your account.
Buy products as a Collection set rather than individually to save 10% automatically. The Ordinary groups its products by skin concern and routine step, so this approach suits shoppers who want to build out a full regimen at a reduced price.
Stock up during Slowvember, The Ordinary's annual November event, when everything across the site is discounted by 23% with no promo code required. This is the brand's only sitewide discount of the year and the best time to try new products or replenish staples. Note that the website and all stores close for 24 hours on Black Friday itself, as the brand does not participate in that shopping event.
Join The Ordinary & DECIEM Chat Room on Facebook to access member-exclusive discount codes when they are released. The group has received 20% off codes for two-week windows on several occasions, and membership is free.
Visit a standalone The Ordinary or DECIEM store in Canada for a complimentary skin consultation. Customers who complete an in-store consultation receive 10% off their purchase that day, and consultations are available at Toronto and Vancouver locations. You can also check GrabOn Canada for verified The Ordinary promo codes before placing an order online.
Keep an eye out for The Ordinary's Abnormal Birthday promotion, which usually runs in April and offers 23% off everything sitewide for the full month. The brand's sale schedule is not fixed year-to-year, so subscribing to the newsletter and following official channels is the most reliable way to catch it.
The Ordinary offers a subscription option directly on theordinary.com/en-ca that lets Canadian shoppers set up recurring deliveries of their favourite products. Subscribers receive 10% off every order and free standard shipping with each delivery, regardless of order size. You can subscribe to individual products or build a regimen, choosing delivery schedules from every four weeks to every twelve weeks based on how quickly you go through each item.
Subscriptions are managed through your DECIEM account and can be paused, modified, or cancelled at any time without penalty. This programme is designed for everyday staples like Hyaluronic Acid 2% + B5, Niacinamide 10% + Zinc 1%, and Natural Moisturizing Factors, where consistent use matters more than stocking up during a sale.
Policy | Details |
Student Discount | No direct student discount programme. But you can check third-party platforms such as Student Beans and UNiDAYS to find discounts at various retailers like Cult Beauty or Sephora. |
Military Discount | No military discount programme |
Black Friday Sale | No, the website and stores close for 24 hours on Black Friday as a deliberate brand stance |
Cyber Monday Sale | No. |
Boxing Day Sale | No Boxing Day sale confirmed |
Slowvember (November) | Yes, 23% off all products sitewide throughout November; no code required |
Gift Cards | Yes, digital gift cards are available at theordinary.com/en-ca from CAD $10 to CAD $300 |
Loyalty Programme | No consumer points or rewards programme |
App-Exclusive Deals | No dedicated app; shop via browser at theordinary.com/en-ca |
BNPL | Yes, Klarna and Afterpay are accepted |
Sale Name | When It Happens | What to Expect |
Slowvember | November | The brand's only guaranteed sitewide event: 23% off all products across The Ordinary, NIOD, and LOoPHA with no code needed. Website and stores close for 24 hours on Black Friday. The sale typically runs from November 1 into early December. |
Abnormal Birthday Sale | April (not guaranteed annually) | 23% off all products sitewide to mark DECIEM's anniversary. Ran in July 2026 and in prior years; not a fixed calendar event. |
Collections Discount | Year-round | 10% off when purchasing a full Collection set (e.g., The Hydration Set, The Sensitive Skin Set). Applied automatically at checkout. |
Mid-Year Flash Promotions | Sporadic | Short-window free gift with purchase events and exclusive codes released to newsletter subscribers and DECIEM Facebook Group members. Dates vary year to year. |
Sale dates and discount depths change each year. Check The Ordinary's Canadian site at theordinary.com/en-ca or GrabOn Canada closer to each event for the latest offers.
Policy | Details |
Free Shipping to Canada | Yes, on orders over CAD $25; orders under CAD $25 pay CAD $4.99 |
Credit & Debit Cards | Visa, Mastercard, American Express, debit cards |
PayPal | Yes, accepted at checkout |
BNPL | No BNPL confirmed for Canada |
Ships to Quebec | Yes |
Ships to Remote Territories | Not explicitly confirmed; check eligibility at checkout; billing and shipping addresses must be in the same country |
Return Window | 365 days from the purchase date, provided the item is at least 50% full |
Refund Method | Refund to original payment method; customer pays return shipping costs |
Most items bought directly from theordinary.com/en-ca can be returned within 365 days of purchase, as long as the product is at least 50% full and accompanied by your order receipt. Returns can be sent by mail to DECIEM's Mississauga warehouse or brought in person to any standalone The Ordinary or DECIEM store in Canada within the same country as the original purchase. Products purchased as a set must be returned as a complete set; partial refunds are not available. Final sale items, gift cards, and shipping fees are non-refundable, and DECIEM does not cover return postage costs on standard returns.
For full details, visit The Ordinary's official returns page.
Sephora Canada suits shoppers who want to browse across multiple skincare brands in a single order, including The Ordinary's Canadian retail range alongside premium alternatives such as Tatcha, Paula's Choice, and Drunk Elephant. Where The Ordinary sells its own clinical formulations exclusively, Sephora gives you the ability to compare textures and price points across dozens of brands, and the Beauty Insider rewards programme lets you earn points and redeem them for products or experiences. Free standard shipping is available on eligible orders when signed in to a Beauty Insider account. Look up Sephora Canada coupons on GrabOn Canada to check for any available promotional codes before completing your order.
Kiehl's Canada is worth considering if you want science-backed skincare with a higher price point and a stronger focus on moisturisers, cleansers, and targeted treatments rather than serums and acids. The brand's My Kiehl's Rewards programme lets Canadian shoppers earn points on purchases and redeem them for CAD $5 vouchers, and the brand routinely includes two free deluxe samples with every order. Klarna is available at kiehls.ca for splitting purchases into instalments. Check Kiehl's Canada discount codes and deals before placing your next order to see if a current promo applies.
The Ordinary was launched in July 2026 by DECIEM, a multi-brand beauty company founded in Toronto, Ontario, in 2013 by Brandon Truaxe. The brand built its following by offering clinical skincare formulations at accessible price points, naming products by their active ingredients and concentrations rather than aspirational marketing language. DECIEM formulates and manufactures products at its Toronto facility. Estée Lauder Companies acquired a majority stake in DECIEM in 2021 and completed the full acquisition in 2024. The Ordinary operates standalone retail stores across Canada, with locations in Vancouver and the Greater Toronto Area, and its full product range is available at theordinary.com/en-ca.

Yes, The Ordinary ships to Canadian addresses, including Quebec. Orders are fulfilled from DECIEM's Canadian warehouse in Mississauga, Ontario, and standard delivery is estimated at five to ten business days. Your billing and shipping addresses must both be in Canada to complete an order on theordinary.com/en-ca.
Free standard shipping applies to Canadian orders of CAD $25 or more. Orders under this amount are charged a flat shipping fee of CAD $4.99. Subscribers to the Subscribe & Save programme receive free shipping on every delivery, regardless of order value.
Slowvember is The Ordinary's annual November sale event, where all products are discounted by 23% with no promo code needed. The sale typically runs from November 1 into early December, with the exception of Black Friday itself, when the brand closes its website and all stores for 24 hours. It is the brand's only guaranteed sitewide discount of the year, making it the best time to stock up.
No. The Ordinary does not run a Boxing Day promotion. The brand's primary sales event is Slowvember in November. If you are shopping for The Ordinary products over the holiday period, check for in-store consultation discounts or any sporadic promotions listed at theordinary.com/en-ca.
You can subscribe to individual products on theordinary.com/en-ca when adding them to your cart. Subscribers receive 10% off the regular price and free shipping on every order. You choose your delivery frequency, and you can pause, change, or cancel through your account at any time. The discount applies to most products in the regular range.
You can return most products purchased from theordinary.com/en-ca within 365 days of purchase, provided the item is at least 50% full. Sets must be returned as a complete unit. You are responsible for return shipping costs unless DECIEM was at fault. Returns can be mailed to the DECIEM warehouse in Mississauga or dropped off in person at any standalone The Ordinary or DECIEM store in Canada.
Yes. Completing a complimentary skin consultation in-store at any standalone The Ordinary or DECIEM location in Canada gives you 10% off your purchase that day. This offer applies at Toronto and Vancouver locations and is available without any prior purchase or membership. Consultations can be booked online or walked into during store hours.
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